What is your refund policy? If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make […] - March 20, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 20, 2020 by superduper
Do the cleaning professionals go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 20, 2020 by superduper
Is my billing information kept safe and secure?? The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected […] - March 20, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 20, 2020 by superduper
Can I trust my cleaning professional? All of our team members are interviewed by the owners and pass a criminal record check. We believe our team […] - March 20, 2020 by superduper